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Privacy Policy

1. Purpose of This Policy

This privacy policy explains how Domaine Beau Mistral collects, uses, and protects the personal data of users of its website.
It applies to all information provided by the user when browsing the site, contacting us via forms, or ordering products.

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2. Data Controller

Domaine Beau Mistral
Address: 91 route d'Orange – 84110 Rasteau – France
Phone: +33 (0)4 90 46 16 90
Email: contact@domainebeaumistral.com
SIRET: 41404200200025

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3. Personal Data Collected

Depending on your use of the website, we may collect the following data:

  • First and last name

  • Postal address

  • Email address

  • Phone number

  • Payment information (for orders)

  • Order history

  • IP address and browsing data

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4. Purpose of Data Collection

We use your data to:

  • Process and ship your orders

  • Respond to your inquiries via the contact form

  • Manage customer relations

  • Improve the user experience on the website

  • Comply with legal and tax obligations

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5. Legal Basis for Processing

The processing of your data is based on:

  • Your consent (contact form, newsletter subscription)

  • The performance of a contract (online order)

  • Our legal obligations (invoicing, accounting)

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6. Data Recipients

Your data may be shared with:

  • Our technical service providers (Wix hosting, payment provider, carrier)

  • Administrative or judicial authorities if required by law

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7. Data Hosting

Our website is hosted by Wix Online Platform Limited
Address: 1 Grant’s Row, Dublin 2 D02HX96, Ireland
Some data may be transferred outside the European Union. Wix ensures that these transfers comply with the GDPR.

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8. Data Retention Period

  • Customer data: 3 years after the last contact or end of the contractual relationship

  • Billing data: 10 years (legal obligation)

  • Cookies: maximum 13 months

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9. Your Rights

Under the GDPR, you have the following rights:

  • Access your data

  • Rectify inaccurate data

  • Delete your data (right to be forgotten)

  • Restrict or object to processing

  • Data portability

To exercise your rights, contact us at: [Email address]
You may also lodge a complaint with the CNIL (www.cnil.fr).

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10. Security

We implement all necessary measures to protect your data against unauthorized access, alteration, or destruction.

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11. Policy Updates

Domaine Beau Mistral reserves the right to modify this privacy policy at any time. The update date will be indicated at the top of the page.

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